Why doesn't my White Label custom url work properly?
If you are seeing this message: "The site you are attempting to access is not configured correctly" when attempting to access your White Label, it means that there is something wrong with your White Label configuration.
Here are some important things you should check:
1. Make sure your White Label sub domain is not mapped to Cloudflare CDN. Our site is already using a content delivery network, so there is no need to host your domain on another one. Using Cloudflare CDN will cause issues with the White Label configuration.
2. Do not use reverse proxy in your White Label sub domain configuration.
3. Ensure your White Label sub domain is pointed to the correct end point as advised by the Affiliate Team.
You can follow the guide here on how to set up your White Label custom URL correctly.